FREQUENTLY ASKED QUESTIONS - KNOW BEFORE YOU GO

Where can I find the rental agreement?

To see the full Coady's POV rental agreement, download this form.

Is there a security deposit?

The resort requires either a credit card on file (no holds will be placed on the card) or a $200 security deposit for the event damage is incurred during your stay. More information can be found on the rental agreement.

What is POV's policy for annual returning stays?

For guests looking to reserve a cabin or campsites for their next stay, moving forward POV Resort will offer a 15% discount to guests booking their stay for the following year prior to check out (secured with a 25% deposit). As another option, UPON REQUEST we will hold the cabin or campsite for 30 days after guests check out for a 10% discount for 2020 and beyond. To secure the future year's reservation we ask for the same 25% down payment. 

If your family or group is intending to keep your regular booking but have challenges with work vacation scheduling or other issues, please give us a call or email us to touch base. 

What are Check-In/Check-Out procedures?

Check-In and Check-Out times: During High Summer Season check-in is 3:00pm and check-out is 9:00am. The remainder of the year check-in is 1:00pm and check-out is 10:00am. An additional night’s stay will be charged for late check-outs unless approved prior. The resort will make every effort to personalize our guests' stays if provided ETA information at time of reservation. Early check-ins and late checkout requests may be made through the owners only and are subject to determination based on resort occupancy.

Check-In Procedures: During the summer check in is a firm 3pmYou may unload your car at your unit only if a clear path is kept open for cleaning staff. If you arrive earlier you are welcome to hang out in the North Twin Lodge Room in the gray building (bathroom available) or to utilize the resort’s outdoor facilities. Upon arrival check in at the resort desk at the rec hall (gray building to register, verify the number in your party, and pay the remaining balance of your rental fee). If a credit card is not yet on file you will be asked to provide one (see Damage Protection Policy below). If you have reserved a cabin you will receive a key at this time.

Check-out Procedures: Upon departure guests are required to leave the resort in the same general condition as it was when they arrived. Below are checkout procedures for the property:

  • Wash and return all dishes to their appropriate cabinets
  • Empty out the fridge, freezer, and coffee maker
  • Place all used towels in the bathtub
  • Remove all sheets and bedding and place on the floor – leave the mattress protector pad
  • If checking out during the winter, return all thermostats to 55 degrees
  • Remove all trash and recycling from the cabin or campsite, there are designated dumpsters for each available on the driveway out of the property
  • Extinguish all fires and cleans trash out of fire ring
  • For cabin guests, lock the unit and return your key to the key drop box the main office in the gray building upon departure and complete check-out

Do you offer group rates for clubs?

For clubs (i.e. snowmobile and fishing clubs) looking for group rates, POV offers special cabin rates. Call us at 715-545-3474 for more info or to book your group.

  • Group is responsible for managing cabin assignments.
  • Special rate possible with minimum of 4 cabins booked.
    • Studio Rate - $85 for up to 4 people.
    • 2-Bedroom Cabin Rate - $120 for up to 6 people.
    • 3-Bedroom Cabin Rate - $160 for up to 8 people.
    • Special rates also available for the campgrounds.
  • Offer available during Low Season. Major holidays NOT available for club reservations (Christmas, New Years, Memorial Day, and Labor Day)
  • Group rate applies to block dates reserved.
  • If any group members wants to stay additional nights the same flat rate applies. However, guests need to book directly with the resort and relay they are with the group. 

Does the Resort have minimum night stays?

Yes - for cabins during Low Season we have a two-night minimum stay. During High Season we have a seven night minimum stay for cabins. For the campground season (May to October) we require a 2-night minimum stay. For stays less than these amounts the duration must be approved by ownership and incur an extra fee (nominal). 

Where can I buy groceries and sundries?

New to the resort is an on-site general store with bait, sundries, pantry items, frozen foods, beer/wine/liquor, ice, and firewood. For your shopping convenience, Pick-n-Save and Trigs Grocery Stores are located in Eagle River, about only a fifteen minute drive from the resort.

Do you have boat slips available for guests?

Our resort does have its own boat launch, and each cabin comes with its own boat slip (assigned at check-in). If you choose to bring your own boat for the campgrounds or a second boat for a cabin, a $20.00/day fee for launch and slip rental is required. We have a few slips available on a first-come first-serve basis. Give us a call at 715-545-3474 to reserve and extra slip. We also allow the general public to pull up to the resort - although this is based on availability.

Where can I buy bait and sports gear?

The on-site general store sells bait (leeches, nightcrawlers, and worms) - get out on the lake sooner! 

Also for your shopping convenience, Eagle Sports Center, Rick Krueger's Guide Service, and Guides Choice Pro Shop all have fishing gear and are located in Eagle River, about only a fifteen minute drive from the resort. Also in Eagle River is Wildwood Outdoors Adventure store with watercraft gear. 

Do the campgrounds have electricity?

Yes. Campsite 13 has 30amp electric hookup. In addition, we do have new Power Stations available as an optional upgrade ($15/night). These Power Stations can charge phones, laptops, fans, COPD machines, and other low-powered appliances, etc. We are serious about the glam in camping at POV. 

Do the luxury tents have heat?

Yes - we have Mr. Heater Portable Heaters available for rent for a $15 flat rate for your stay. The heater comes with one 1 LB propone canister - additional canisters available for sale through our general store. Tents must be ventilated during use. A Carbon monoxide detector provided with rental. 

Is the resort RV friendly?

Yes - with some caveats. We have purposely kept our campsites rustic as to minimize disturbing the woods as well as neighboring camping groups (ie loud generator noise). We allow for small campers to keep the aesthetics of the campgrounds quiet and nature-oriented. With this goal, there is not a lot of turnaround for most camp sites for RVs and travel trailers. One site has electric hookups (Site 13). Generators are only allowed if they have silent technology to keep the sound to a minimum for all guests of the campgrounds.

Lengths of Campers for All Campsites

  • Truck Campers, Slide-In Campers, Camper Shells, Pop-Up Campers, Camper Vans, Small Travel Trailers | Total Vehicle + Camper Length to Not Exceed 35 Feet
  • RVs | Total Vehicle Length to Not Exceed 25 Feet (due to small turn radius)

Is the resort snowmobile friendly?

Absolutely. We have two well-groomed trails off North Twin Lake - the Conover Phelps Trail (7.6 miles) and the Phelps Snowmobile Club Trails (40+ miles). We are directly on the trails! Guests are encouraged to bring their own snowmobiles or have delivered (concierge service provided through the resort via a third party) a snowmobile rental to the property - no fuss no muss! We do ask all snowmobiles stay on driveways, are parked in designated areas, and keep to a 5mph speed limit.  

Visit our snowmobile page for more info.

Can I rent a snowmobile, bike, or ATV?

You betcha. We have developed relationships with third-party rental companies to reserve and deliver a wide-array of additional toys for you to play with. Contact us for more information.

Third-Party Rentals

For ATV, Wave Runner, and Golf Cart rentals, we recommend Trackside or the Toy Shop, both in Eagle River. Both will deliver to the resort for a fee.

For snowshoe and ski rentals, we recommend Eagle Sports Center in nearby Eagle River.

For snowmobile rentals, we recommend Trackside, Toy Shop, or the Boat Shop - all in Eagle River. Both will deliver to the resort for a fee. 

Where can I buy a fishing license?

The closest location you can buy a fishing license is at the Phelps Convenience Center. Visit here for more information on what they offer. 

Where can I clean fish?

The resort has a fish cleaning hut near the lake for guests' use. There is no fishing cleaning allowed within any of the cabins. Fish are to be disposed at the fish cleaning station – see instructions.

Does POV Resort have TV?

Yes - there are TVs connected to antenna service in each cabin, the Kids' Clubhouse, and the North Twin Lodge Room (formerly rec room). Rokus are also available for check-out at the main desk to watch streaming tv from your personal accounts (ie Netflix).

Does POV Resort have internet?

We do have high-speed wifi available in the main area of the resort grounds around the cabins. That being said, the resort is about relaxing and enjoying the Northwoods. The password is posted in each cabin, the North Twin Lodge Room, and at various other locations around the resort.

Does POV Resort have gasoline?

Yes we do have gasoline available down by the lake for snowmobiles and boats to guests. Visit the Main Office for assistance.

Does POV Resort have firewood?

All our cabins and campsites have fire rings and there is firewood for sale at our office. Each week-long cabin rental receives a complimentary bundle of firewood upon check-in. We enforce all local burn bans, and only local firewood is to be used.

Can I bring a snowmobile, UTV, ATV, or trailer?

Snowmobiles, UTVs, and ATVs are welcome on the property as long as they drive on designated driveways and paths. They are to be parked in designated areas to both protect the grounds as well as the septic system. Trailers are also welcome to the property and may be parked in designated parking areas. 

Does POV Resort allow smoking?

Yes, but only outdoors. For the main cabin/resort area by the lake it is only allowed in designated areas. There is no smoking allowed in any cabins of ANY kind. Smoking is only allowed in designated areas on the property, and we kindly ask that all cigarette butts are disposed of in the trash or fire rings.

How do I rent a boat or ice fishing shack?

Rent a boat or ice fishing shack by sending an booking inquiry through our rental page. Will will confirm the reservation as soon as possible. 

Are pets allowed?

Yes -  we allow pre-approved dogs between Labor Day Weekend and Memorial Day Weekend in some cabins (Cabins 1, 3, 10, 11). Dogs are not allowed in the campgrounds to keep noise to a minimum for all guests. Please visit our full Pet Policy by clicking here for more information.

What do the tent campsites come with?

Outdoor items include:

  • Picnic tables
  • Weber charcoal grill 
  • Camp fire area and fire pit
  • First bundle of wood and fire starters free
  • Basketball and volleyball courts
  • Canoes, kayaks, paddleboards, water bikes, life jackets, cushions, and paddles

Access to the following facilities:

  • Bathhouse/Toilet Facility (toilets, sinks, showers)
  • The General Store
  • Kids' Clubhouse with board and arcade games, tv, and books
  • North Twin Lodge Room (same building as general store) with pool table, tv, games, books, lounge furniture
  • Canoes, kayaks, paddleboards, water bikes, life jackets, cushions, and paddles

What do the yurts come with?

Indoor items include:

  • Queen bed (including linens, blankets, pillows and comforter)
  • Futon (including linens, blankets, pillows and comforter)
  • Chairs & table
  • Rugs
  • Battery-powered lights

Outdoor items include:

  • Gas grill (including tank) & grill utensils
  • Picnic tables
  • Rocking chairs/deck
  • Camp fire area and fire pit
  • First bundle of wood and fire starters free
  • Basketball and volleyball courts
  • Canoes, kayaks, paddleboards, water bikes, life jackets, cushions, and paddles

Access to the following facilities:

  • Bathhouse/Toilet Facility (toilets, sinks, showers)
  • The General Store
  • Kids' Clubhouse with board and arcade games, tv, and books
  • North Twin Lodge Room (same building as general store) with pool table, tv, games, books, lounge furniture
  • Canoes, kayaks, paddleboards, water bikes, life jackets, cushions, and paddles
Loading...
Upps!
You're running a web browser we don't fully support. Please upgrade it for a better experience.
Our site works best with Google Chrome.
How to upgrade the browser